Returns & Refunds
We want you to be completely satisfied with your purchase from House of Pots. If for any reason you are not, please contact us at your earliest convenience so we can begin to rectify this for you.
Return & Exchange Policy
Due to the hand-made nature of the products, we don't guarantee refunds. However, we want you to be 100% happy with your purchase, so please do contact us and we will assist in any way we can.
Shipping & Delivery
As we are a very small, hand-made business - we primarily operate a local pick up and delivery system for our wider Brisbane community. However, we would be more than happy to make an exception and post your House of Pots pot to you anywhere in Australia. Please contact us via the Contact Us form for deliveries outside of Brisbane and we would be happy to accommodate.
Live in Brisbane?
If you're a Brisbane local, like me - we can arrange either a click and collect or a local delivery service for you.